CHORIX Social Command
Refund policy
Chorix Social Command is a monthly subscription. Cancel any time; cancelling stops the next renewal, and your subscription runs to the end of the month already paid. A paid month already begun is not refunded, except where the law requires otherwise.
Customer may cancel a subscription at any time. Cancellation stops the next renewal. A paid period already begun is not refunded, except where non-waivable law requires otherwise.
Customer may cancel a Chorix Social Command subscription at any time, through the cancellation link in the Order Confirmation or by writing to admin@chorixstudiosc.com. Cancellation stops the next renewal; the license continues to the end of the period already paid.
A partial refund of a payment does not end the subscription or the license; they continue as before. A full refund of a payment ends the subscription, and the license lapses with it.
If Customer cancels before a renewal date and a renewal payment is still charged for that date, SPEKTX will refund that payment in full within 10 business days after SPEKTX learns of it, whether from Customer's report to admin@chorixstudiosc.com or otherwise, and the subscription and the license are not renewed. Customer does not need to dispute the charge with a card issuer or payment provider to receive this refund. The license still runs to the end of the period Customer paid for before cancelling.
If SPEKTX decides to stop offering Chorix Social Command, SPEKTX will give Customer at least 60 days' notice by email, to the address in the Order Confirmation, before the date on which it stops, and will take no renewal payment after that notice is sent. The license continues to the end of the last period Customer has paid for. After that, Customer's records stay readable and exportable in the Licensed Software, as Section 12.1 states.
Your order confirmation, sent by email for you to keep, states the monthly renewal and how to cancel. If you are in the EU or UK, you would otherwise have 14 days to cancel; at checkout you ask for supply to begin at once and acknowledge that you lose that right once supply begins. You can still cancel at any time to stop the next renewal.
If a reproducible material defect attributable to SPEKTX causes the delivered package to fail materially to conform to the purchased Edition and verified Release Feature Manifest, SPEKTX will use commercially reasonable efforts to reconcile the package through corrected files, repair, re-delivery, replacement package, patch, Update, instructions, configuration correction, or reasonable workaround.
Reconciliation is attempted first. Where SPEKTX cannot resolve a verified SPEKTX-side package defect through reconciliation within a reasonable time, SPEKTX will refund the price paid for the affected license.
These terms are governed by the laws of the State of New Jersey, USA. Nothing here removes any consumer protection you hold under the mandatory law of the place you live, including the consumer guarantees under the Australian Consumer Law, statutory conformity rights in the EU and UK, and the seven-day right of regret under Art. 49 of Brazil’s Consumer Defence Code.
- An automatic acknowledgment with a reference number, at once.
- A first reply from a person within 2 business days.
- Anything that looks like a leaked key or a security report: within 1 business day.